Frequently Asked Questions

How much does Farmpass cost?

3% of your ticket sales with a cap set at $10,000, plus a $350 sign up fee. The most you pay in a year with Farmpass is $10,350! 

Does Farmpass lock you into a contract?

No! Farmpass charges a $350 annual fee, but you can stop your service at any time. 

When will I receive my bill from Farmpass?

Farmpass charges your 3% the first week of the following month.

Does Farmpass use Square?

Yes! Square works great with Farmpass and offers many features like Google and Apple Pay.

What Credit Card Processors can I use?

We have several credit card processors to choose from, you can find that list on our prices page on our website. 

How do I set up my credit card processor once I choose one?

Once you pick your credit card processor, and set up an account with them,  we will help you set that up with your Farmpass account. 

Do I need the internet to use Farmpass?

Yes! Farmpass is a web based service, you will need the internet to run Farmpass.

What equipment do I need for Farmpass?

To redeem tickets you will need any device with a screen web capabilities. It can be android or apple, all you need is an internet connection. 

I use a marketing firm and they have questions about Farmpass.

Farmpass will work with your marketing team to get you set up for success. We offer zoom meetings, and customer support for any questions they might have. 

Who do I contact if I have questions about my ticketing?

You will receive contact information for our Farmpass Manager. She will be your point of contact for all your Farmpass questions. 

How can I set up a demo?

Click the link below to set up a demo to see how Farmpass can work for you! You can also email at breann@mazeplay.com to set up an appointment.